BUSY PHYSICIAN
REFERRERS
>>
 
SELLING YOUR BOARD
ON MARKETING
>>
 
HOW DO YOU COMPARE? >>
 

JANUARY2010  

Happy New Year! Happy New Decade! What a great time of year when hope is alive, new possibilities are endless and there's a fresh start filled with optimism. So it is fitting that as we wish you a Happy 2KX or 2010, we begin some new features in our monthly e-newsletter.

This year, we want to focus on physicians as referrers to hospice and help shed some light and offer ideas on overcoming the barriers they have in referring to hospice. We also will offer some "marketing best practice tips" which we hope will inspire you continue to do your job with enthusiasm and effectiveness.

Let this be the year of two-way communication. If there's a topic you would like addressed or a comment you'd like to make on any of our stories, we want to hear it. We also encourage you to check out our blog and join the conversation.

We are optimistic that with solid marketing you can reach your goals and continue to fund your mission of helping people experience end of life with dignity in this decade and beyond.

 
     
 

MEET ANGIE GROSJEAN >>
 

Day-to-day details, budget control and delivering great service is handled gracefully >>


SELLING YOUR BOARD ON MARKETING

For some board members, the idea of marketing a hospice is a line that shouldn't be crossed. The thinking often goes like this: "Yes, we exist for the community good and yes, we provide excellent, compassionate care but no, we can't 'advertise' it." For some "old school" board members, it can be difficult for them to change their long-held personal feelings about the propriety of talking about death, dying and loved ones on TV. Advertising alongside Jell-O, Pepsi and the local car dealer just doesn't seem right to some. MORE >>

 

PRACTICAL REALITIES OF THE BUSY
PHYSICIAN REFERRER

Dr. Dennis McCullough, author of My Mother, Your Mother: Embracing "Slow Medicine," the Compassionate Approach to Caring for Your Aging Loved Ones, was a family physician before becoming a geriatrician and involved with hospice. In a recent interview, he offered his opinions on why some physicians put off having conversations with their patient about end of life and hospice. MORE >>

 
     
 
   
INCREASE SELF REFERRALS TO IMPROVE
BOTTOM LINE PERFORMANCE
In one year, there is a very noticeable shift toward declining referrals from physicians and hospitals while referrals from nursing facilities increased. In this age of heightened competition among hospices, it makes sense to increase self referrals and those of family and friends through a comprehensive communications/education marketing campaign. Transcend's 10 Steps for Effective Hospice Marketing™ can help you move the needle in the right direction.
   
CHANGE IN REFERRAL SOURCES
 
2007-2008
Source: NHPCO’s 2008 National Summary of Hospice Care
     
     
 
©2010 Transcend Hospice Marketing Group
 

TranscendHospiceMarketing.com419-241-2247

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Transcend Hospice Marketing Group
a division of R/P Marketing Public Relations
1500 Timberwolf Drive
Holland, OH 43528

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